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Office Receptionist/Scheduler

Job Description: Specific Duties/Essential Functions:

Excellent Customer Service & Multitasking Skills:

Answer incoming calls, make outgoing calls to clients.
Track call log.
Experience with Google Calendar, Google Mail, Google Sheets, Google Voice & text.
Transmit information or documents to customers, using computer, mail, or email. Provide information to walk in clients, about the courses or services provided. Provide information and answer client's questions.
Send client thank you emails to clients & referrals. Enroll clients in classes.
Register clients using the office database and complete paperwork electronically and/or manually.
Add detailed notes to the student profile after speaking to client or student for effective intra office communications.
Process payments using office database; collect occasional check payments or cash.
Conduct reminder calls for specific group courses.
Schedule driving appointments and.
Cover new client inquiry calls & provide course information (Potential Clients).
Team Player.
Maintain iPads and charge each day.
Review all paperwork to be scanned, including outside records. After performing a quality check, upload Driving Evaluations into students profile in Teachworks.
Maintain & Disinfect Office area keeping it clean.
Other projects as assigned.

Specifics:

Energetic, dependable, professional, person who enjoys working in a fast paced environment in a small office setting. Qualities needed include great communication skills and excellent customer service who can adapt to changes quickly. Knowledge of general office procedures; good organizational and multitasking skills and attention to detail; aptitude to learn new processes and procedures. Handle interruptions with finesse and professionalism; Delegate certain tasks and coordinate with your team; Experience using multiple telephone-line systems. Must be able to work in a team environment and work independently, as well.
Previous Office Admin experience or Call Center background a plus.
Multi-tasking & detailed oriented.
Valid ID.
Must pass a background check.

Hours Monday - Friday 8:45am - 5pm
Medical & Dental Benefits; Supplemental benefits; Simple IRA, PTO, Holiday Pay
Full Time hours: 37-40
Expected Start Date: ASAP
Job Types: Full-time
Salary: Training rate $21.50; After Introductory period and job proficiency, rate will increase to $23.00

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Apply for Office Receptionist/Scheduler at Ncontrol Driving School